Our Services

Expert Revenue Cycle & Financial Management Solutions

Accelerate your cash flow, reduce outstanding balances, and optimize financial operations to support the long-term success of your senior care facility.

Are These Challenges Impacting Your Facility?

Constant changes in public and private insurance complicating your financial processes?

Growing outstanding A/R balances, especially those over 90 days?

Staff turnover causing gaps in revenue management expertise?

Uncertainty about whether your financial processes reflect industry best practices?

How can we help you today?

Revenue Cycle Review

Confident in your financial and operational processes, but looking for expert validation?

Our consultants conduct a comprehensive review of your revenue cycle management and back-office practices, benchmarked against industry best practices.

You’ll receive actionable insights to accelerate cash flow, minimize outstanding receivables, and effectively recover aged debt, ensuring optimal financial health for your facility.

Managed Revenue Solutions

Looking for comprehensive support or to fully outsource your revenue and back-office functions?

EF Senior Care can seamlessly manage your financial operations, providing cost certainty and eliminating the challenges of recruiting, training, and retaining specialized staff. You’ll benefit immediately from our proprietary processes, decades of senior care financial expertise, and advanced compliance-driven software, ensuring maximum accountability and consistently optimized results.

Proven Revenue Cycle Management Outcomes

Accelerated Cash Flow

Reduced Write-offs

Full Accountability

Freedom for your management team to focus on care, staff development, and strategic initiatives

Take Control of Your Facility’s Financial Health Today

Revenue and Back Office Services Offered

Preadmission Financial Management

  • Insurance preregistration and authorization support
  • Review of resident payer contracts
  • Audit of financial responsibility documentation

Financial Management & Census Tracking

  • Accurate census and payer data updates
  • Coordination of care level/payor changes
  • Continuation coordination for authorizations

Medicaid Pending & Private Pay Management

  • Protocols for Medicaid eligibility and denial management
  • Appeal and reapplication support
  • Rigorous follow-up for private collections and outstanding A/R

Medicaid Claims

  • Standardized billing and documentation
  • Tracking of Medicaid eligibility and coding issues

Billing & Collections

  • Timely follow-up on aging balances
  • Comprehensive documentation
  • Legal collection recommendations
  • Issue resolution impeding collections
  • Strict adherence to billing deadlines

A/R Cash Management & Reconciliation

  • Regular reconciliations for accurate financial management
  • Identification of potential financial adjustments before month-end
  • Optional secure lockbox services for secure, auditable check handling and timely deposits

Why Senior Living Communities Trust EF Senior Care

Local Expertise

Deep understanding of Massachusetts regulations (EOAI, DPH, CMS).

Proven Track Record

180+ Massachusetts senior care communities successfully supported.

Immediate Impact

Rapid, measurable improvements in clinical and operational metrics.

Long-Term Success

Sustainable strategies for lasting operational and financial health.